MSP Managed Service Provider
Voice Solutions
Transform your business communications with Synchroworks’ hosted voice solutions.
Make the switch from traditional landline phones today. If your business is still operating with outdated landline phones, it’s time to consider making the switch to hosted voice and Voice over Internet Protocol (VoIP) technology.
Don't let outdated landline phones hold your business back.
Unlock the with the flexibility and freedom of hosted VoIP solutions.
Our cloud-based hosted VoIP solutions offer enhanced mobility, flexibility, and reliability. Experience seamless communication and collaboration with Synchroworks’ unified communications software.
From basic telephone service to advanced multi-channel contact centre solutions, we have a budget-friendly option tailored to your specific needs. Upgrade your communication capabilities today.
Features of Synchroworks’ Hosted Voice Solutions
Call Handling
Route incoming calls to any or all of the users’ devices eliminating the need to be tethered to a desk phone.
Native Call Recording
The solution enables users to seamlessly record inbound and outbound calls from any device as needed.
Call Controls
Users can manage their own call flow through a web log in. Eliminate support calls from users for simple changes to their requirements.
Global Coverage
Enterprises can leverage our global phone system capabilities in 40+ countries and local and toll-free numbers in over 100 countries.
Call Centre Solutions
We have solutions from simple call centre requirements to omni-channel solutions for companies that want to communicate with their customers anywhere and anytime.
Open Platform
With our open API integration, our solutions can integrate with many popular software applications such as Salesforce for tracking, screen pops, look ups and more.
Reliability
Because hosted voice solutions are in the cloud, our services are much more reliable than an on-premises solution. Calls are easily rerouted in the event of power outages, network outages, hardware issues and more.
Benefits of Hosted Voice Solutions
By choosing Synchroworks’ hosted voice solutions, you unlock a multitude of benefits. Our cloud-based VoIP services provide enhanced mobility, allowing you to make and receive calls from any device, anywhere. Experience unparalleled flexibility with features like call forwarding, simultaneous ring, and voicemail-to-email transcription. Our reliable infrastructure ensures maximum uptime and seamless communication.
Improved Productivity
The advanced features of hosted VoIP don’t just boost accessibility, but flexibility. Employees can be productive no matter where they are working, as long they have an internet connection. When inclement weather or an unexpected emergency shut down your office, your workforce can still leverage a full suite of voice communications tools.
Improved Customer Communications
When customers can reach you via a single number, they can get faster responses and attention. That translates into better customer experience—and stronger customer relationships.
Better Collaboration with Colleagues
By giving employees the same communication tools off-site as they have in the office, hosted voice solutions allow them to stay connected and accessible. Collaboration and communication is no longer tied to a single designated office space.
Cost Savings
Traditional phone systems can be a costly investment. This is due to the set-up, installation, and maintenance fees for the required hardware equipment. Hosted voice solutions can significantly lower or even eliminate these costs entirely.
About Our Voice Solutions
Price
Let’s start with the easiest part, and the one everyone cares about the most: How much does it cost? We’ve made it easy. For $29.95 a month you’ll get a great colour phone and all the features (listed above).
Installation
We will come on-site and professionally install the phones for you. We will train you, and hold your hand through the entire installation process to make sure you know how to use the phones and the new system.
Simple or Complicated?
We can give you a very straightforward, easy-to-use system, and we can customize it for any call flows, ring groups, after hours, working from home, “don’t bug me, I’m on the beach” set-up that you want.
Advanced Features of Hosted Voice Solutions
Hosted voice solutions unify different communication technologies and applications to deliver an entire host of customizable features for businesses, such as:
Ring Groups & Call Flows
Call Display
Voicemail, with Voicemail to Emails
Custom Messages & Music on Hold
Professional Voice Recordings for Auto Attendants
Full Contact Centre Solutions
Additional costs may apply
Softphones
Built-in Chat
Call Queues
Voicemail Management & Transcription
Customized Call Forwarding & Holding Music
Auto Attendants
Multiple, if needed
Microsoft Teams Integration
Additional costs may apply
Personalized Call Routing
Find Me / Follow Me
Speed Dialing
3-Way+ Calling
SIP Trunks for Running an On-site PBX
High-Quality Video Conferencing
DIDs For Each User
If desired
Not sure what hosted voice solutions are right for your business?
Synchroworks will get to know your business so we can customize and implement the right solution for you and your employees.
We understand the unique needs of small and medium businesses. Our hosted voice solutions are designed to empower your business communication, reduce costs, enhance flexibility, and enable seamless collaboration.