Facts at a Glance<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ module_class=”ds-vertical-align” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”Download Client Story” button_alignment=”right” button_alignment_tablet=”left” button_alignment_phone=”left” button_alignment_last_edited=”on|tablet” _builder_version=”4.23.1″ _module_preset=”default” custom_button=”on” button_text_size=”12px” button_text_color=”#F37126″ button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_border_color=”#F37126″ button_border_radius=”0px” button_font=”|600||on|||||” button_use_icon=”off” position_origin_a=”bottom_left” position_origin_r=”bottom_left” vertical_offset=”35px” horizontal_offset=”35px” custom_margin=”||||false|false” custom_padding=”10px|35px|10px|35px|true|true” custom_css_after=”padding: 0px 0px 0px 5px;||margin-top: -1px;” locked=”off” global_colors_info=”{}” button_text_color__hover=”#F37126″ button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_icon_color__hover_enabled=”on|hover” button_icon_color__hover=”#000F24″ transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|hover” transform_skew__hover_enabled=”on|hover” transform_origin__hover_enabled=”on|hover” transform_scale__hover=”110%|110%” button_bg_enable_color__hover=”on” button_url=”https:\/\/synchroworks.net\/assets\/synchroworks-case-study-busy-bee-tools.pdf” url_new_window=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” background_color=”rgba(0,108,183,0.05)” custom_padding=”|35px||35px|false|true” border_width_left=”5px” border_color_left=”#F37126″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_2_font=”||||||||” header_2_text_align=”left” header_3_font_size=”45px” header_3_line_height=”1.2em” header_4_text_color=”#F37126″ header_4_font_size=”38px” header_4_line_height=”1.3em” header_5_text_color=”#000000″ header_5_font_size=”24px” header_5_line_height=”1.4em” custom_margin=”||1px|||” locked=”off” global_colors_info=”{}”]
Busy Bee Tools (Busy Bee) is a national seller and distributor of tools and manufacturing machines in Canada. In recent years, Busy Bee has seen substantial growth and, as a result, decided to seek out a strategic partner to ensure that their infrastructure can support further growth. As Busy Bee\u2019s selected Managed Services Provider (MSP), Synchroworks performed an on-site assessment of the set-up that is the backbone of Busy Bee\u2019s operations. Based on this assessment, Synchroworks worked closely with Busy Bee to optimize services and upgrade their existing infrastructure to meet current demands and growth in store locations across Canada.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”65px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font_size=”20px” header_2_font=”||||||||” header_2_text_align=”left” header_3_font_size=”45px” header_3_line_height=”1.2em” header_4_text_color=”#F37126″ header_4_font_size=”38px” header_4_line_height=”1.3em” header_5_text_color=”#000000″ header_5_font_size=”30px” header_5_line_height=”1.4em” custom_margin=”||10px|||” locked=”off” global_colors_info=”{}”]
After a review of Busy Bee\u2019s current infrastructure and an assessment of the client\u2019s priorities and weak points, Synchroworks developed and executed a comprehensive plan that aligns with the requirements provided by the client. While this plan involved numerous solutions, our focus here will be on the four dominant solutions that were initiated across 9 locations throughout Canada.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”3″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” positioning=”none” custom_margin=”||||false|false” custom_padding=”0px||50px||false|false” border_color_bottom=”#A6A6A6″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]
Synchroworks partnered with Frontier Networks to implement an MPLS network across all Busy Bee retail sites and head office, allowing for a centralized management of their network. Our team acted as project managers for the implementation and migration and was responsible for physical router installation at all sites. Service cutover was completed across all locations simultaneously and during off hours in order migrate with zero downtime.<\/p>\n
This implementation streamlined business operations, allowing for a single IP addressing scheme across the organization, visibility of the entire network from a central location, centralized VLAN implementation, and a centralized firewall solution. This solution increased internet speed at all sites, as it eliminated the overhead caused by VPN connectivity. By implementing an MPLS network, Busy Bee now operates on a more secure and robust network across Canada.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]
Synchroworks implemented a robust telecommunications solution with RingCentral. This was completed in a phased approach to ensure a successful transition and eliminate downtime. This process included:<\/p>\n
<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”3″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” positioning=”none” custom_margin=”||||false|false” custom_padding=”0px||50px||false|false” border_color_bottom=”#A6A6A6″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]
Synchroworks assisted Busy Bee by providing expert guidance in hardware procurement. In addition to ordering and installing all required hardware, Synchroworks continues to monitor the hardware remotely and provide regular updates. This process included:<\/span><\/p>\n <\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”] We delivered a streamlined and tailored Microsoft Office 365 migration to avoid downtime and ensure users maintained access to their email and email archives. Our email migration solution, which included email archiving, email security and email continuity, minimized the impact on current business processes, but also quickly reduced legacy infrastructure costs. The process of migrating emails to Office 365 involved:<\/p>\n <\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”3″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” positioning=”none” custom_margin=”||||false|false” custom_padding=”0px||80px||false|false” border_width_bottom=”1px” border_color_bottom=”#A6A6A6″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”] Synchroworks has provided Busy Bee with robust security solutions to protect their network, infrastructure, and cloud environment from cyber threats. Our team has implemented security measures such as firewalls, anti-virus software, and intrusion detection systems.<\/p>\n Some of the cyber security services offered include:<\/p>\n Busy Bee now has far greater confidence in its cyber security and, if the worst should happen, is equipped to respond quickly and effectively to minimize its business risk.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”] After assessing the company\u2019s IT infrastructure and determining that cloud adoption would be an ideal solution for a retailer that operates Canada-wide, the Synchroworks team identified which applications and services would be suitable for cloud migration. Once the migration was complete, the new cloud environment was tested thoroughly to ensure functionality and then deployed. Synchroworks performs ongoing management on Busy Bee\u2019s cloud environment to ensure that the system is running smoothly, and any issues are addressed promptly. Cloud migration has provided the client with significant benefits, including scalability, cost savings, flexibility, disaster recovery capabilities and connectivity across all locations.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” custom_padding=”71px||||false|false” border_color_bottom=”#a6a6a6″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_2_font=”||||||||” header_2_text_align=”left” header_3_font_size=”45px” header_3_line_height=”1.2em” header_4_text_align=”center” header_4_text_color=”#000F24″ header_4_font_size=”38px” header_4_line_height=”1.3em” width=”75%” module_alignment=”center” custom_margin=”||19px|||” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”] Busy Bee Tools (Busy Bee) is a national seller and distributor of tools and manufacturing machines in Canada. In recent years, Busy Bee has seen substantial growth and, as a result, decided to seek out a strategic partner to ensure that their infrastructure can support further growth. As Busy Bee\u2019s selected Managed Services Provider (MSP), Synchroworks performed an on-site assessment of the set-up that is the backbone of Busy Bee\u2019s operations. Based on this assessment, Synchroworks worked closely with Busy Bee to optimize services and upgrade their existing infrastructure to meet current demands and growth in store locations across Canada.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”3″ make_equal=”on” _builder_version=”4.23.1″ _module_preset=”default” positioning=”none” custom_margin=”||||false|false” custom_padding=”0px||35px||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”] By implementing a centralized printing solution with more robust and feature rich printers, marketing can now print flyers and materials directly to the store, eliminating expensive shipping costs.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”] By implementing the RingCentral solution, long distance fees were eliminated. We also implemented a more robust contact centre solution, providing reports that were previously unavailable. These reports provide management with an in-depth insight into contact centre efficacy.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”] Vastly minimized out of date, unsupported technology that was causing increased cybersecurity risks, failures and downtime. Synchroworks brought all hardware to current technology and software versions. Our team also implemented virtual machines for legacy systems that required older software to be maintained, while improving hardware reliability.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider color=”#F37126″ divider_weight=”2px” _builder_version=”4.23.1″ _module_preset=”default” width=”15px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”18px” text_line_height=”1.4em” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”] By implementing Microsoft Teams across the organization, head office staff and store management can quickly and easily communicate in a much more stream-lined approach. Most meetings are held now over Teams, eliminating any previous telephony costs, and allowing staff to be more personal with video.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.23.1″ _module_preset=”default” background_color=”rgba(0,108,183,0.05)” custom_padding=”70px||110px||false|false” animation_style=”slide” animation_direction=”bottom” global_module=”987503584″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” header_2_font=”||||||||” header_2_text_align=”left” header_3_font_size=”45px” header_3_line_height=”1.2em” header_4_text_align=”center” header_4_font_size=”38px” header_4_line_height=”1.3em” locked=”off” global_colors_info=”{}”] Facts at a Glance2022 Retail Services Ontario Alberta Nova Scotia Synopsis 8 Locations Across Canada Multiple Key Vendors Project Scope MPLS Internet Service Microsoft Office 365 Hosted VoIP IT Support Hardware Procurement Solutions Infrastructure Cyber Security Cloud Adoption Vendor Management Synchroworks client gains the necessary tools and training required to identify and prevent common cybersecurity […]<\/p>\n","protected":false},"author":2,"featured_media":987503605,"parent":666,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" _builder_version=\"4.23.1\" _module_preset=\"default\" custom_padding=\"0px||45px|||\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" make_equal=\"on\" _builder_version=\"4.23.1\" _module_preset=\"default\" background_color=\"#f2f2f2\" custom_padding=\"30px|35px|30px|35px|true|true\" hover_enabled=\"0\" border_width_left=\"5px\" border_color_left=\"#F37126\" global_colors_info=\"{}\" sticky_enabled=\"0\" border_color_top=\"#F37126\" border_width_bottom=\"1px\" border_color_bottom=\"#F37126\"][et_pb_column type=\"1_2\" _builder_version=\"4.23.1\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" module_class=\"ds-vertical-align\" sticky_enabled=\"0\"][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" header_2_font=\"||||||||\" header_2_text_align=\"left\" header_3_font_size=\"45px\" header_3_line_height=\"1.2em\" header_4_text_color=\"#000F24\" header_4_font_size=\"38px\" header_4_line_height=\"1.3em\" custom_margin=\"||-1px|||\" hover_enabled=\"0\" locked=\"off\" global_colors_info=\"{}\" sticky_enabled=\"0\" custom_padding=\"||0px|||\" text_font_size=\"40px\" text_font=\"|300|||||||\" text_line_height=\"1em\"] Facts at a Glance<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.23.1\" _module_preset=\"default\" hover_enabled=\"0\" global_colors_info=\"{}\" module_class=\"ds-vertical-align\" sticky_enabled=\"0\"][et_pb_button button_text=\"Download Client Story\" button_alignment=\"right\" _builder_version=\"4.23.1\" _module_preset=\"default\" custom_button=\"on\" button_text_size=\"12px\" button_text_color=\"#F37126\" button_bg_color=\"RGBA(255,255,255,0)\" button_border_width=\"1px\" button_border_color=\"#F37126\" button_border_radius=\"0px\" button_font=\"|600||on|||||\" button_use_icon=\"off\" position_origin_a=\"bottom_left\" position_origin_r=\"bottom_left\" vertical_offset=\"35px\" horizontal_offset=\"35px\" custom_margin=\"||||false|false\" custom_padding=\"10px|35px|10px|35px|true|true\" hover_enabled=\"0\" custom_css_after=\"padding: 0px 0px 0px 5px;||margin-top: -1px;\" locked=\"off\" global_colors_info=\"{}\" button_text_color__hover=\"#F37126\" button_text_color__hover_enabled=\"on|hover\" button_bg_color__hover=\"#FFFFFF\" button_bg_color__hover_enabled=\"on|hover\" button_icon_color__hover_enabled=\"on|hover\" button_icon_color__hover=\"#000F24\" transform_styles__hover_enabled=\"on|desktop\" transform_scale__hover_enabled=\"on|desktop\" transform_translate__hover_enabled=\"on|hover\" transform_rotate__hover_enabled=\"on|hover\" transform_skew__hover_enabled=\"on|hover\" transform_origin__hover_enabled=\"on|hover\" transform_scale__hover=\"110%|110%\" button_bg_enable_color__hover=\"on\" sticky_enabled=\"0\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_4,1_4,1_4\" make_equal=\"on\" _builder_version=\"4.23.1\" _module_preset=\"default\" background_color=\"#f2f2f2\" custom_padding=\"|35px||35px|false|true\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\" border_width_left=\"5px\" border_color_left=\"#F37126\"][et_pb_column type=\"1_4\" _builder_version=\"4.23.1\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" header_2_font=\"||||||||\" header_2_text_align=\"left\" header_3_font_size=\"45px\" header_3_line_height=\"1.2em\" header_4_text_color=\"#F37126\" header_4_font_size=\"38px\" header_4_line_height=\"1.3em\" header_5_text_color=\"#000000\" header_5_font_size=\"24px\" header_5_line_height=\"1.4em\" custom_margin=\"||1px|||\" locked=\"off\" global_colors_info=\"{}\"] One of Synchroworks\u2019 professional services clients fell victim to a sophisticated social engineering phishing attack. The client received an authentic-looking email from Microsoft, requesting a password reset. Trusting the email\u2019s legitimacy, the client followed the reset instructions which ultimately led to a compromised account.<\/p>\n As artificial intelligence (AI) continues to advance rapidly, AI-powered phishing techniques have become more sophisticated and challenging to detect, employing realistic language, personalization, and targeting specific individuals\/organizations. These attacks can mimic trusted senders and bypass traditional security solutions, making them even more dangerous and difficult to combat. This incident revealed the pressing need for comprehensive cybersecurity measures to protect sensitive data and prevent future attacks.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.23.1\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.23.1\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_font_size=\"20px\" header_2_font=\"||||||||\" header_2_text_align=\"left\" header_3_font_size=\"45px\" header_3_line_height=\"1.2em\" header_4_text_color=\"#F37126\" header_4_font_size=\"38px\" header_4_line_height=\"1.3em\" header_5_text_color=\"#000000\" header_5_font_size=\"30px\" header_5_line_height=\"1.4em\" custom_margin=\"||10px|||\" locked=\"off\" global_colors_info=\"{}\"] Synchroworks conducted a comprehensive assessment of the client\u2019s existing security practices and infrastructure and identified their key vulnerabilities. Our team provided cloud-based cybersecurity suggestions that would best suit their existing infrastructure. Based on the client\u2019s budget and preferences, we ultimately deployed 2 main solutions to prevent future phishing attacks:<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_2,1_2\" use_custom_gutter=\"on\" gutter_width=\"3\" make_equal=\"on\" _builder_version=\"4.23.1\" _module_preset=\"default\" positioning=\"none\" custom_margin=\"||||false|false\" custom_padding=\"0px||0px||false|false\" hover_enabled=\"0\" locked=\"off\" global_colors_info=\"{}\" border_width_bottom=\"1px\" border_color_bottom=\"#A6A6A6\" sticky_enabled=\"0\"][et_pb_column type=\"1_2\" _builder_version=\"4.22.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_divider color=\"#F37126\" divider_weight=\"2px\" _builder_version=\"4.23.1\" _module_preset=\"default\" width=\"15px\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_font_size=\"18px\" text_line_height=\"1.4em\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"] As a Sophos gold partner, Synchroworks was able to deploy two Sophos security solutions that work together to effectively detect, prevent and safeguard devices against malware, ransomware, and other evolving threats, reducing the risk of future breaches. Sophos Email includes features like content filtering, email encryption, and threat intelligence to ensure secure communication. Sophos Intercept X is an endpoint protection solution that combines various security technologies to defend against a wide range of cyber threats, including ransomware and zero-day vulnerabilities. This solution uses advanced techniques like deep learning and behaviour analysis to proactively identify and block threats before they can cause harm to endpoints and networks.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.22.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_divider color=\"#F37126\" divider_weight=\"2px\" _builder_version=\"4.23.1\" _module_preset=\"default\" width=\"15px\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" locked=\"off\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_font_size=\"18px\" text_line_height=\"1.4em\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" locked=\"off\" global_colors_info=\"{}\"] Synchroworks conducted a comprehensive cybersecurity training session for all employees that covered a range of topics to ensure comprehensive knowledge and preparedness. Key topics that were addressed during Synchroworks cybersecurity training included:<\/p>\n <\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.23.1\" _module_preset=\"default\" custom_padding=\"||0px|||\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.23.1\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_font_size=\"20px\" header_2_font=\"||||||||\" header_2_text_align=\"left\" header_3_font_size=\"45px\" header_3_line_height=\"1.2em\" header_4_text_color=\"#F37126\" header_4_font_size=\"38px\" header_4_line_height=\"1.3em\" header_5_text_color=\"#000000\" header_5_font_size=\"30px\" header_5_line_height=\"1.4em\" custom_margin=\"||10px|||\" locked=\"off\" global_colors_info=\"{}\"] Sophos Intercept X Endpoint and Email Protection provide advanced threat detection capabilities to identify and block sophisticated malware, ransomware, and phishing attacks. The client can now significantly reduce the risk of falling victim to cyberattacks, protecting their sensitive data and critical systems.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.22.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_divider color=\"#F37126\" divider_weight=\"2px\" _builder_version=\"4.23.1\" _module_preset=\"default\" width=\"15px\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" locked=\"off\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_font_size=\"18px\" text_line_height=\"1.4em\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" locked=\"off\" global_colors_info=\"{}\"] The solutions implemented by Synchroworks offer a centralized management console, allowing the client to manage and monitor endpoint security across their entire network from a single interface. This centralized approach enables efficient deployment of security policies, updates, and patches, simplifying administration and providing real-time visibility into the security status of all endpoints.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.22.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_divider color=\"#F37126\" divider_weight=\"2px\" _builder_version=\"4.23.1\" _module_preset=\"default\" width=\"15px\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" locked=\"off\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_font_size=\"18px\" text_line_height=\"1.4em\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" locked=\"off\" global_colors_info=\"{}\"] Synchroworks\u2019 comprehensive training has equipped employees with the skills to identify common phishing techniques, such as deceptive emails, malicious attachments, and suspicious website links. They learn to scrutinize email senders, evaluate email content, and look for red flags that indicate a potential phishing attempt. With proper training, employees become more vigilant and can quickly identify and report phishing attacks, preventing unauthorized access to company systems and sensitive data.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"CALL OUT\" _builder_version=\"4.23.1\" _module_preset=\"default\" use_background_color_gradient=\"on\" background_color_gradient_direction=\"75deg\" background_color_gradient_stops=\"#770202 0%|#f37126 100%\" custom_padding=\"50px||50px||true|false\" locked=\"off\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.23\" _module_preset=\"default\" custom_padding=\"20px||10px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.23\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" header_4_text_align=\"center\" header_4_text_color=\"#FFFFFF\" header_4_font_size=\"30px\" header_4_line_height=\"1.4em\" width=\"65%\" module_alignment=\"center\" custom_margin=\"||4px|||\" global_colors_info=\"{}\"]\n
Microsoft Office 365<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_line_height=”1.6em” locked=”off” global_colors_info=”{}”]
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Cybersecurity<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_line_height=”1.6em” global_colors_info=”{}”]
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Cloud Migration<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#000000″ text_line_height=”1.6em” locked=”off” global_colors_info=”{}”]
Client gains scalable, centralized, and cost-effective infrastructure solutions with ZERO downtime.<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000F24″ text_font_size=”18px” text_line_height=”1.6em” width_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]
Centralized
Printing Solution<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.6em” header_3_font_size=”26px” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]Centralized
Telephony Solution<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.6em” header_3_font_size=”26px” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]Improved
Communications<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.6em” header_3_font_size=”26px” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]Revitalized Technology
and Software<\/h3>[\/et_pb_text][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” text_text_color=”#000000″ text_line_height=”1.6em” header_3_font_size=”26px” header_3_line_height=”1.2em” custom_margin=”||0px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]Explore More Success Stories<\/h4>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” admin_label=”Layout 2 row” _builder_version=”4.23.1″ custom_padding=”0px||0px||true|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.23.1″ global_colors_info=”{}”][dnxte_blurb blurb_pre_switch=”on” blurb_pre_heading=”CASE STUDY” blurb_heading=”Deploying Sophos Security Solutions After Clever Phishing Attack Exploits Client” heading_tag=”h3″ dnxt_image=”https:\/\/synchroworks.net\/wp-content\/uploads\/2023\/11\/case-studies_sophos.jpg” image_placement=”dnxt-blurb-wrapper-one-top-right” dnxt_content_max_width=”475px” dnxt_header_margin=”|6px|||false|false” dnxt_header_padding=”2px||10px||false|false” dnxt_body_margin=”-35px||||false|false” dnxt_body_padding=”30px|30px|30px|30px|false|false” dnxt_button_margin=”6px||||false|false” dnxt_button_padding=”0px||0px||true|false” dnxt_btn_show_hide=”on” button_text=”Read More” content_bg_show_hide=”on” content_bg=”#ffffff” btn_icon=”$||divi||400″ btn_icon_color=”#F9914B” btn_on_hover=”off” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-bob” img_zindex=”-1″ _builder_version=”4.23.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” dnxt_pre_header_font=”DM Sans|||on|||||” dnxt_pre_header_text_color=”#F37126″ dnxt_pre_header_font_size=”13px” dnxt_pre_header_letter_spacing=”2px” dnxt_heading_font=”||||||||” dnxt_heading_text_color=”#000000″ dnxt_heading_font_size=”18px” dnxt_heading_line_height=”1.4em” dnxt_post_heading_font=”Poppins|300|||||||” dnxt_post_heading_text_color=”#000000″ 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Receives Complete Office Relocation and Configuration with ZERO Downtime” heading_tag=”h3″ dnxt_image=”https:\/\/synchroworks.net\/wp-content\/uploads\/2023\/11\/case-studies_cholkan_stepczuk.jpg” image_placement=”dnxt-blurb-wrapper-one-top-right” dnxt_content_max_width=”475px” dnxt_header_margin=”|6px|||false|false” dnxt_header_padding=”2px||10px||false|false” dnxt_body_margin=”-35px||||false|false” dnxt_body_padding=”30px|30px|30px|30px|false|false” dnxt_button_margin=”6px||||false|false” dnxt_button_padding=”0px||0px||true|false” dnxt_btn_show_hide=”on” button_text=”Read More” content_bg_show_hide=”on” content_bg=”#ffffff” btn_icon=”$||divi||400″ btn_icon_color=”#F9914B” btn_on_hover=”off” blurb_hover_switch=”on” dnxt_hover_effect=”dnxt-hover-bob” img_zindex=”-1″ _builder_version=”4.23.1″ _dynamic_attributes=”link_option_url” _module_preset=”default” dnxt_pre_header_font=”DM Sans|||on|||||” dnxt_pre_header_text_color=”#F37126″ dnxt_pre_header_font_size=”13px” 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Empower your business for success with Synchroworks’ comprehensive IT consulting services.<\/h4>[\/et_pb_text][et_pb_button button_text=”Get started now” button_alignment=”center” _builder_version=”4.23.1″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”RGBA(255,255,255,0)” button_border_width=”1px” button_border_color=”#FFFFFF” button_border_radius=”0px” button_font=”|600||on|||||” button_use_icon=”off” position_origin_a=”bottom_left” position_origin_r=”bottom_left” vertical_offset=”35px” horizontal_offset=”35px” custom_margin=”25px||||false|false” custom_padding=”10px|35px|10px|35px|true|true” custom_css_after=”padding: 0px 0px 0px 5px;||margin-top: -1px;” global_colors_info=”{}” button_text_color__hover=”#F37126″ button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_icon_color__hover_enabled=”on|hover” button_icon_color__hover=”#000F24″ transform_styles__hover_enabled=”on|desktop” transform_scale__hover_enabled=”on|desktop” transform_translate__hover_enabled=”on|hover” transform_rotate__hover_enabled=”on|hover” transform_skew__hover_enabled=”on|hover” transform_origin__hover_enabled=”on|hover” transform_scale__hover=”110%|110%” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"
Ontario<\/h5>\n
2023<\/h5>\n
Professional Services<\/h5>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.23.1\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" header_2_font=\"||||||||\" header_2_text_align=\"left\" header_3_font_size=\"45px\" header_3_line_height=\"1.2em\" header_4_text_color=\"#F37126\" header_4_font_size=\"38px\" header_4_line_height=\"1.3em\" header_5_text_color=\"#000000\" header_5_font_size=\"24px\" header_5_line_height=\"1.4em\" custom_margin=\"||10px|||\" locked=\"off\" global_colors_info=\"{}\"]
Problems<\/h5>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_font=\"|300|||||||\" text_text_color=\"#000000\" locked=\"off\" global_colors_info=\"{}\"]
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Benefits<\/h5>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_font=\"|300|||||||\" text_text_color=\"#000000\" locked=\"off\" global_colors_info=\"{}\"]
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Solutions<\/h5>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_font=\"|300|||||||\" text_text_color=\"#000000\" locked=\"off\" global_colors_info=\"{}\"]
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Synchroworks client gains the necessary tools<\/span> and training<\/span> required to identify and prevent common cybersecurity threats, ultimately safeguarding their business from sophisticated attacks.<\/h4>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_font_size=\"20px\" header_2_font=\"||||||||\" header_2_text_align=\"left\" header_3_font_size=\"45px\" header_3_line_height=\"1.2em\" header_4_text_color=\"#F37126\" header_4_font_size=\"38px\" header_4_line_height=\"1.3em\" header_5_text_color=\"#000000\" header_5_font_size=\"30px\" header_5_line_height=\"1.4em\" custom_margin=\"||10px|||\" locked=\"off\" global_colors_info=\"{}\"]
Overview \/ Problem<\/h5>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000F24\" text_font_size=\"18px\" text_line_height=\"1.6em\" width_last_edited=\"off|desktop\" locked=\"off\" global_colors_info=\"{}\"]
Opportunities and Solutions<\/h5>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000F24\" text_font_size=\"18px\" text_line_height=\"1.6em\" width_last_edited=\"off|desktop\" locked=\"off\" global_colors_info=\"{}\"]
Sophos Email Security &
Intercept X Endpoint Implementation<\/h3>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_line_height=\"1.6em\" header_3_font_size=\"26px\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"]Employee
Cybersecurity Training<\/h3>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_font=\"|300|||||||\" text_text_color=\"#000000\" text_line_height=\"1.6em\" locked=\"off\" global_colors_info=\"{}\"]\n
Key Benefits<\/h5>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" use_custom_gutter=\"on\" gutter_width=\"3\" make_equal=\"on\" _builder_version=\"4.23.1\" _module_preset=\"default\" positioning=\"none\" custom_margin=\"||||false|false\" custom_padding=\"0px||35px||false|false\" locked=\"off\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.22.2\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_divider color=\"#F37126\" divider_weight=\"2px\" _builder_version=\"4.23.1\" _module_preset=\"default\" width=\"15px\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/et_pb_divider][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_font_size=\"18px\" text_line_height=\"1.4em\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"]
Enhanced Threat
Detection and Prevention<\/h3>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_line_height=\"1.6em\" header_3_font_size=\"26px\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"]Simplified
Security Management<\/h3>[\/et_pb_text][et_pb_text _builder_version=\"4.23.1\" _module_preset=\"default\" text_text_color=\"#000000\" text_line_height=\"1.6em\" header_3_font_size=\"26px\" header_3_line_height=\"1.2em\" custom_margin=\"||0px||false|false\" custom_padding=\"||||false|false\" locked=\"off\" global_colors_info=\"{}\"]Employee
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