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Client Success Story

Search Engine People

Synchroworks Leads Seamless Office IT Relocation for Search Engine People

Facts at a Glance

Professional Services / 2023 / Ontario
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Project Scope

  • Office Relocation
  • Infrastructure & Network Configuration

Search Engine People reached out to Synchroworks with inquiries about moving from physical phones to softphones as they shifted to a more hybrid working environment, and reducing their physical footprint at a traditional office space. During discussions, it became evident that the current IT infrastructure no longer matched the organization’s transition to a more flexible work environment. A comprehensive IT overhaul was required to enable smooth operations in their new workspace.

Synchroworks assists Search Engine People in streamlining their IT infrastructure and set-up in response to adapting to a dynamic, flexible work environment.

Opportunities
and Solutions

Based on our review of the client’s goals and existing digital strategy and sales structure, it was evident that their current site was indexed on common search engines and was receiving a fair amount of traffic. However, review of their fragmented online and on-site sales system made it apparent that the company’s inventory management and sales strategy needed a more unified, comprehensive, and modern approach. We determined five key areas of opportunity, and as such proposed the following objectives:

Flexibility and Remote Work Enablement

  • Softphone Applications
    In response to the growing demand for remote work, Synchroworks provided softphone applications, enabling the client’s employees to seamlessly work from various locations.
  • Thorough Testing
    Rigorous testing of all network and internet access components ensured a smooth and reliable connection.from various locations.

Hardware Transition

  • Efficient Equipment Relocation
    The relocation included dismantling existing racks containing the client’s networking/server equipment, followed by the installation of a new wall-mounted rack with enhanced security features.
  • Wireless Access Points Optimization
    Repositioning of wireless access points was completed to ensure optimized coverage in the new workspace.network configuration.

Infrastructure Optimization

  • Removal of Legacy Equipment
    Synchroworks initiated the process with the removal of outdated racking and equipment, ensuring a clean slate for the new setup.
  • Enhanced Connectivity
    Moving the fiber demarcation point ensured improved connectivity, laying the foundation for an optimized network configuration.

Internet Connectivity Enhancement

  • Cost-Effective Internet Solution
    Synchroworks proposed the amalgamation of two internet connections into a single, higher-speed fiber internet service, offering substantially enhanced value for service.

Outcomes

Synchroworks not only addressed the immediate challenges presented by Search Engine People’s downsizing but also strategically positioned the organization for a future where flexibility and adaptability are paramount.

Optimization

  • Internet Connection Upgrade
    Consolidation of two internet connections to a higher speed, fiber connection simplified the network, and improved uptime for voice services.
  • Energy Efficiency
    A strategic reduction in equipment led to an estimated 50% decrease in power consumption, aligning with sustainability goals.

Efficiency and Minimal Downtime

  • Seamless Relocation
    The implementation of Synchroworks’ solutions ensured a smooth office transition, minimizing downtime and guaranteeing uninterrupted business operations.
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