Careers

Are you excited about helping clients thrive through digital transformation? Do you want to be part of a close-knit team of fun and passionate individuals from various disciples and backgrounds?

If this sounds like you, then we’d love to hear from you! Check out our current career opportunities and send your resume directly to support@synchroworks.net.

 

Digital Marketing & SEO Specialist

At a time when digital technology is transforming every industry and every part of our daily lives and work routines, our customers are increasingly looking for a partner whose business interests are fundamentally aligned with their own. At Synchroworks, our customers’ interests are core to our success.

As part of the Synchroworks Consulting team, the Digital Marketing & SEO Specialist will assist us in maintaining professional and successful relationships with our clients. This role is well-suited for a self-motivated team player with strong creative, problem-solving, and project management abilities. The successful candidate will be working under pressure in a fast-paced environment while managing and prioritizing multiple tasks.

The Digital Marketing & SEO Specialist will be reporting directly to the Digital Content Manager but will be working very closely with the digital and project management teams to ensure we are developing the best strategies for our clients.

At Synchroworks, we are always committed to the happiness and growth of our employees. We solve problems as a team, make decisions as a team, and grow as a team.

What You’ll Do:

  • Creating and managing digital marketing strategies for our clients as well as for our own internal online platforms.
  • Developing and executing social media plans for Instagram, Facebook, Twitter and LinkedIn. This includes planning and building social media calendars up to 6 months in advance.
  • Working with project managers and copywriters to ensure SEO best practices are properly implemented on newly developed websites, blogs and other written content.
  • Analyzing websites and various forms of social media, measuring PPC metrics and key performance indicators to identify improvement opportunities.
  • Tracking and analyzing website analytics.
  • Performing ongoing competitor research, keyword discovery, expansion and optimization.
    Assisting the writing team in creating content for blogs and website pages on a variety of different topics for a wide range of clients.

What You’ll Need:

  • A College Diploma or University Degree in the field of Marketing or Communications with 2-3 years of related work experience.
  • Experience with on-page and off-page SEO.
  • Ability to create and manage paid search & display Google Ad campaigns.
  • Experience in using Google Ads
  • Proficient with Google Tag Manager (analytics and set up conversion tracking for website)
  • Creativity and experience with a wide range of innovative marketing approaches.
  • Understanding of content marketing tactics, such as SEO, digital advertising and social media marketing.
  • Demonstrated ability to lead content marketing campaigns
  • Demonstrated achievements in improving search rankings that translated into traffic growth and improved site conversion.
  • Excellent writing skills and attention to detail for various types of content (e.g. landing pages, email campaigns, social media, etc.)
Graphic & Web Designer

At a time when digital technology is transforming every industry and every part of our daily lives and work routines, our customers are increasingly looking for a partner whose business interests are fundamentally aligned with their own. At Synchroworks, our customers’ interests are core to our success.

We are looking for a creative, enthusiastic and detail-oriented individual to join our team! The Graphic & Web Designer will work closely with the Creative Director and Designers to visualize and conceptualize graphic designs to meet various project requirements. The position is full-time (Monday – Friday, 40 hours/week).

What You’ll Do:

  • Conceptualizing creative ideas with clients
  • Testing and improving the design of the website
  • Establishing design guidelines, standards, and best practices
  • Maintaining the appearance of websites by enforcing content standards
  • Designing visual imagery for websites and ensuring that they are in line with branding for clients
  • Creating PSDs for visual layout of web pages and convert each design into HTML and CSS
  • Incorporating functionalities and features into websites
  • Implementing and maintaining high-quality SEO policies and incorporate them with content produced for the website
  • Optimizing landing pages for search engine marketing (SEM)
  • Implementing extensive technical changes including title tags, meta tags, copy and internal linking
  • Tracking and analyzing website analytics
  • Identifying deficiencies and bugs, removing any “dead” links immediately and respond to issues with site functionality
  • Creating mock-ups for proposed project pages and update them as needed
  • Working with writing and marketing teams

What You’ll Need:

  • A diploma or degree from a post-secondary design program (or equivalent)
  • Experience in a creative department or studio environment
  • Proficiency in Adobe Create Suite (InDesign, Photoshop, Illustrator, etc.) and Mac platform
  • Experience with MailChimp and newsletter marketing
  • Solid grasp on branding and visual identity
  • Understand the strategy and driving forces behind exceptional design
  • Deep understanding of typography, illustration, photography, and culture
  • General understanding of editorial design, workflow and proofreader markups
  • Excellent time-management, organizational, communication and problem-solving skills
  • A design portfolio that demonstrates strong aesthetics and design principles
  • An openness to giving and receiving feedback to better yourself as a designer and better the team overall
  • Ability to thrive under pressure in a fast-paced, deadline-driven, multi-project environment
Senior IT Support Analyst

Professional IT Services You Can Trust. From software management and network security to cloud computing and professional communication solutions, we help businesses become more strategic, more productive and more successful.

At a time when digital technology is transforming every industry and every part of our daily life and work, our customers are increasingly looking for a partner whose business interests are fundamentally aligned with their own. At Synchroworks, our customers’ interests are core to our success. This commitment is what engenders trust.

We’re looking for a Senior IT Support Analyst to join the Synchroworks team. You will be responsible for providing support for various platforms and applications to our clients.

About You
You are a service-oriented Senior IT Support Analyst, responsible for providing support for various platforms and applications to our clients through troubleshooting and providing recommendations for appropriate actions to resolve issues with company systems and applications.

With a passion for providing timely IT support, you work to develop positive relationships with internal departments and client staff. As a skilled Senior IT Support Analyst, you excel at problem solving and analysis, planning and organizing and have a high attention to detail. You are customer service oriented, have excellent communication skills and thrive in a fast-paced changing environment.

What You’ll Do:

  • Technical troubleshooting and resolution of Laptop, Desktop and end user systems
  • Analyze and resolve complex performance problems and outages to software products and systems support, escalating to and working with vendors as required
  • Identify function and provide 1st and 2nd level support with additional knowledge of escalation channels
  • Provide technical assistance and support for applications, servers, PCs, laptops, printers, scanners, phones, cell phones, wireless network devices and other department specific hardware/software
  • Participate in assigned projects, following effective requirements, design, development and implementation processes
  • Manage processes for the security, testing, documentation and application delivery of mobile devices
  • Performs pro-active problem management to identify and resolve potential client-impacting issues in the production environment
  • Perform daily monitoring of the environment to proactively and reactively address incidents in the production environment
  • Responsible for incident and problem management, along with root cause analysis
  • Analyze configurations and design from internal development teams and build out basic understanding of applications

What You’ll Need:

  • Post-secondary education in an IT-focused field of study
  • Office 365 experience
  • Microsoft Windows and Windows Server experience
  • Amazon AWS experience
  • Working knowledge of current software, hardware and other equipment
  • Knowledge and experience of customer service practices
  • Troubleshooting skills with mobile and desktop technologies
  • Background with Exchange, Office 365
  • Microsoft Azure or cloud support experience
  • ITIL, A+ Network +

CONTACT A SYNCHROWORKS REPRESENTATIVE NOW

Stay informed

Join our email list to receive our latest updates and insights.

Learn IT

We Share Our Knowledge

Interested in learning more? Check out some of our insights on the latest trends and questions in the business, IT, and marketing landscapes.

Learn IT Insights Icon

Insights

We provide our insights on current topics

Learn IT Resources Icon

Resources

Download useful resources for your most common IT questions

Have questions? For immediate support, contact a Synchroworks representative now and we’d be happy to assist!

About Us

Get to Know Us

Our vision moves us. Our promise encourages us. Our people strengthen us.

About Our Vision Icon

Our Vision

We are more than just a service provider. We are your partner.

About Our Promise Icon

Our People

Get in touch with one of our representatives!

Have questions? For immediate support, contact a Synchroworks representative now and we’d be happy to assist!

Manage IT

We Provide On-going Support

We are with you every step of the way. Whether you need remote or onsite support, our services are continuous.

Manage IT Remote/Onsite Support Icon

Remote/Onsite Support

We provide 24/7 support to quickly and effectively resolve your IT issues

Manage IT Vendor Management Icon

Vendor Management

We manage your relationship with 3rd party vendors and contractors

Have questions? For immediate support, contact a Synchroworks representative now and we’d be happy to assist!

Solve IT

We Implement The Solution

We build solutions that cater to your organization’s personalized needs. Based on our initial assessment, we develop strategies that will target your vulnerabilities so that you, your employees, and your clients can feel secure and confident in your business.

Solve IT Business Solutions Icon

Business Solutions

Maximize your business’ efficiency, productivity, and profitability

Solve IT Digital Solutions Icon

Digital Solutions

Optimize your digital presence and online marketing strategies

Solve IT IT Solutions Icon

IT Solutions

Improve your IT infrastructure to ensure uninterrupted security, flexibility and reliability

Analyze IT

We Find The Problem

The first step in finding the right solution is finding the problem. We assess your business, digital, and IT operations and infrastructure to determine your organization’s biggest strengths and weakness.

Analyze IT Network Assessment Icon

Network Assessment

We identify limitations in your IT infrastructure, management and resource allocation

Analyze IT Infrastructure Analysis Icon

Infrastructure Analysis

We evaluate your infrastructure to determine how it can be optimized

Analyze IT Security Assessment Icon

Security Assessment

We find and assess your cybersecurity vulnerabilities

Analyze IT Operational Analysis Icon

Operational Analysis

We examine the current state of your IT’s operational performance

Analyze IT Digital Marketing Assessment Icon

Digital Marketing Assessment

We measure the effectiveness of your current digital presence

Analyze IT Business Evaluation Icon

Business Evaluation

We assess your businesses operations and overall profitability